Worldwide Quality Assurance

Customer Service development, ALL STAFF
Back to basics in dealing with customers

What will auditing bodies be looking for? ALL INTERNAL AUDITORS
What do we expect and demand from our certification bodies

Standards made simple TOP MANAGEMENT AND SUPERVISORS
A presentation on standards that will help management decide which one and when

Working Time Directive, how it effects you ALL, BUT TRANSPORT ESPECIALLY
Self explanatory

COSHH all safety reps and those responsible for COSHH
COSHH made easy for staff awareness of legislation

18000 auditing ALL INTERNAL AUDITORS
Self explanatory

14000 auditing ALL INTERNAL AUDITORS
Self explanatory

Risk Assessments, all those involved in HSE
Risk assessment not rocket science

Aspects and Impacts ENVIRONMENTAL AUDITORS
How to evaluate aspects and impacts

IMS for easier auditing ALL AUDITORS
How to audit 3 standards without repetition

MAI TOP MANAGEMENT
A must for all top management on measuring, analysis and improvement

Process development ALL INTERNAL AUDITORS
Forget procedures, think processes.
Housekeeping, how important is it? SAFETY AND ENVIRONMENTAL REPS
A fundamental element usually ignored

Top management guidance on ISO responsibilities. TOP MANAGEMENT
What do we expect from top management, what do they expect of QMS & HSE staff

All one day courses or split into 2 hour groups of 4 or 5

"All information regarding any of the training offered on our website is publicly available. If you have any queries or need any further information, please contact the Head Office of WQA".