The ISO9000 is a series of requirements that, when consistently applied to your company, ensures:

• Satisfaction
• Management Control
• Complience

These requirements are called the Standard and each section is referred to as an Element.

ISO9001 compliance provides an environment which creates a well defined quality management program within your company. Quality management ensures that processes and services are carried out in a consistent and well controlled manner. Such consistency instills a high level of confidence in the company's clients with regard to the products or services provided.

How does the standard apply to your company? Each individual company must look at the separate elements of the standard and decide how it affects their company and how the standard can be applied to their operation.